As a business owner, selling your company has likely never been part of your plan, at least not at this point. Then, out of the blue, a buyer appears and makes a compelling offer to purchase your business. Maybe it’s a competitor, a private equity group, or a customer with strategic interest. Regardless, aspects of their proposal are attractive enough to pique your interest. Suddenly, a path you hadn’t seriously considered becomes impossible to ignore.

We’ve seen this story play out countless times. A business owner receives an unexpected offer and finds themselves facing a life-altering decision with little time to prepare. And while it might be tempting to jump straight into the process, your first move after receiving an unsolicited offer can dramatically shape your outcome, both financially and personally.

Below is a practical roadmap to help you evaluate and navigate the situation to achieve the best possible outcome.

1. Be Patient

It’s easy to be flattered by an offer. After all, someone is telling you that your life’s work is valuable. But hasty reactions—whether driven by excitement, fear, or urgency—can cloud judgment.

Before responding substantively to the offer, take the time to process its meaning. Are you being offered fair value? What would selling mean for your family, your employees, and your identity? Are you actually ready to let go?

At this stage, don’t feel pressured to provide financials, enter into exclusivity, or negotiate anything informally. Even a simple conversation can inadvertently tip your hand and reduce your leverage.

2. Understand What’s Really Being Offered

It’s crucial to determine the type of buyer you’re dealing with and their intentions. Is the offer from a strategic acquirer who wants to integrate your operations? Or a financial buyer looking for an investment return?

More importantly: What exactly are they offering?

Is this a non-binding indication of interest or a formal Letter of Intent? Does the headline number include your cash and receivables, or are those excluded? What kind of deal structure is being proposed? Will there be earnouts or rollover equity? How much of the offer will be paid upfront versus contingent on future performance?

Without a complete understanding of these details, comparing the offer to your business’s most accurate full value is nearly impossible.

3. Quietly Assess Your Market Value

Just because someone has made you an offer doesn’t mean you have to accept—or that it’s the best you could do. In fact, some fall short of fair market value precisely because they’re made in a vacuum.

This is where bringing in an experienced M&A advisor can quietly and discreetly add tremendous value. The goal isn’t to blow up the deal. It’s to help you assess whether the offer is truly compelling by comparing it against the broader market and the range of options available to you.

A good advisor will build a valuation range based on your company’s performance, market dynamics, and precedent transactions. They can also help you understand different deal structures and identify what kind of partners might be out there, should you choose to explore alternatives.

Even if you ultimately decide to accept the original offer, this kind of analysis gives you confidence that you’re not leaving anything on the table or pairing your company with the wrong partner.

4. Preserve Optionality—Don’t Rush Into Exclusivity

Buyers often push for exclusivity early in the process. It’s not unusual for an offer to come with the condition that you agree not to talk to anyone else for 60 or 90 days while they conduct diligence.

But locking into exclusivity too early—especially before you understand your alternatives—can put you in a weakened position. You may find yourself negotiating with a single party under pressure, without leverage, and with limited ability to walk away.

Exclusivity should be granted only once you’re confident the deal is the right one, the buyer is serious, and you’ve had a chance to explore your options. Until then, keep your cards close.

5. Don’t Go It Alone—But Be Thoughtful About Who You Involve

It’s natural to rely solely on your accountant, lawyer, or trusted friend for guidance. These individuals often know you and your business well and can serve as valuable sounding boards.

But selling a company—especially to a sophisticated buyer—requires a different level of expertise. Negotiating deal terms, preparing financial materials, handling diligence, and coordinating legal documents can quickly become overwhelming without the right support.

That said, not every advisor is created equal. Be wary of anyone who immediately pushes you to take the company to market or treats the process like a high-pressure sales cycle. The best advisors start by listening—understanding your goals, values, and concerns—and helping you make a well-informed decision on your own timeline.

6. Think Beyond Price

Yes, the number matters. But so does what comes after.

What role, if any, will you have after the sale? How will your employees be treated? Will the company name, culture, and legacy survive? Will the buyer relocate your operations or change your culture?

These aren’t sentimental concerns—they’re strategic ones. A deal that pays more but destroys your company’s identity may not be worth it in the end. The right deal respects both your balance sheet and your legacy.

Final Thought: You Don’t Have to Say Yes to Say “Let’s Talk”

Receiving an offer doesn’t mean you’re obligated to sell. It simply means you’ve attracted interest, and that’s valuable in and of itself.

Use the moment as an opportunity to step back and reflect. Maybe this isn’t the right time. Maybe the buyer isn’t the right fit. Or perhaps this is the start of something worth exploring.

The important thing is to proceed with clarity, not urgency, and with the kind of support that puts you in control.

About Western

Western Commerce Group is a family-owned M&A and strategic advisory firm with a 25-year track record of guiding business owners through complex transitions with discretion and care. Our priority is building enduring relationships so that when the time is right, our clients have a trusted advisor who understands their goals and values their company’s legacy. To date, we have helped 150+ clients throughout North America and completed over $10 billion in transactions.

For more information on how to explore the next step for your business, please visit https://western-companies.com/start-the-process/.

Follow Western on LinkedIn

  • Bringing Structure to Your Legacy: Implementing Governance in a Family-Owned Business

    In family-owned businesses, decision-making can often happen quickly and informally. The owner might make a call on a significant investment in the time it takes to walk from the front office to the production floor. A key promotion may be decided on over lunch. Important issues are discussed not only in conference rooms but at […]

    View Article
  • Understanding Life After Selling Your Business

    For many business owners, the decision to sell is not just about numbers on a page – it’s about identity. One of the most common reflections we hear, often years before a transaction is ever seriously pursued, is: “What happens to me once the deal closes?” It’s a deeply personal question, and an entirely valid […]

    View Article
  • How to Tell Your Employees You’ve Sold the Business

    For many business owners, deciding to sell their company is a complex, personal choice. But one moment tends to stand out as the most emotionally charged: telling their employees. These are the people who helped build your business. The team that trusted your leadership, rallied through challenges, and showed up day after day to push […]

    View Article
  • You’ve Just Received a Compelling Offer to Buy Your Business: Now What?

    As a business owner, selling your company has likely never been part of your plan, at least not at this point. Then, out of the blue, a buyer appears and makes a compelling offer to purchase your business. Maybe it’s a competitor, a private equity group, or a customer with strategic interest. Regardless, aspects of […]

    View Article
  • Future-Proofing Your Business: Exit Planning on Your Terms

    If you’re the owner of a family-led business, chances are you’ve spent more time thinking about your next hire than your eventual exit. And who could blame you? Most business owners are so focused on building and running their companies that they don’t have the time—or the appetite—to think about selling. But here’s the truth: […]

    View Article
  • What It Really Means to Sell a Company

    When business owners hear the word “sale,” they often picture a clean break: a full exit, a farewell to employees, and a permanent shift into retirement. But in the middle market—especially among privately held and family-owned businesses—that picture rarely reflects reality. Selling a company today is not a one-size-fits-all event. It’s not just about financial […]

    View Article
  • Common Challenges When Valuing Your Business

    When preparing to sell a business, understanding its potential market value is one of the most important early steps. Business valuation goes beyond financials; it involves understanding your company’s position relative to competitors, potential for growth, and operation stability. This process is critical to the long-term success of a transaction, as misunderstandings regarding valuation can […]

    View Article
  • Why Preparing To Sell Your Business Takes More Time Than You Think

    Selling a business is one of the most significant decisions a business owner can make. It’s a process that impacts your financial future and carries emotional weight, as it often involves letting go of something you’ve built over many years. Many business owners underestimate the time required to prepare for a successful sale, thinking it’s […]

    View Article
  • Common Mistakes to Avoid When Selling Your Business

    Selling your business is one of the most significant financial and emotional decisions you’ll make. It’s a complex process that requires careful planning, strategy, and execution to ensure a successful outcome. Unfortunately, many business owners make avoidable mistakes that can reduce the value of their business, delay the sale, or lead to unfavorable terms. This […]

    View Article
  • Post-Sale Transition Planning

    The sale of your business marks the end of one chapter and the beginning of another—for both you and the buyer. Transition planning is a critical aspect of the post-sale process, designed to ensure continuity for employees, customers, and operations while setting the new owner up for success. A well-executed transition plan can protect your […]

    View Article
  • The Closing Process: Key Steps to Finalizing the Sale of Your Business

    The closing process is the final milestone in the sale of your business. After months of negotiations, due diligence, and legal preparations, this is where the transaction is completed, ownership is transferred, and you step into the next chapter of your life. While the finish line is in sight, the closing process requires careful attention […]

    View Article
  • Finalizing the Sale: Legal Considerations

    Finalizing the sale of your business is an exciting but complex process. After successfully navigating due diligence and finalizing terms with the buyer, several key legal considerations must be addressed to ensure the sale proceeds smoothly and your interests are protected. This article covers essential legal aspects of finalizing the sale, from understanding the purchase […]

    View Article
  • What is a Quality of Earnings Report?

    When you’re preparing to sell your business, one of the most critical aspects of the due diligence process is the Quality of Earnings (QoE) analysis. This in-depth financial review evaluates the sustainability and accuracy of your company’s earnings, providing potential buyers with a clearer understanding of your business’s true financial health. In this article, we’ll […]

    View Article
  • Due Diligence: What to Expect When Selling Your Business

    Due diligence is a critical phase in the sale of a business. Once a Letter of Intent (LOI) is signed, buyers conduct an exhaustive review of your company’s financial, operational, and legal aspects to verify that the business is as represented. This phase can be challenging, but understanding what to expect and preparing in advance […]

    View Article
  • Understanding The Letter of Intent in the Sale of Your Business

    A Letter of Intent (LOI) is a critical milestone in selling your business. It outlines the preliminary terms of the proposed deal and provides a framework for moving forward to the due diligence phase. While an LOI is typically non-binding, it signals a serious level of interest from the buyer and serves as a foundation […]

    View Article
  • Tips for Negotiating During an M&A Transaction

    Negotiation is probably the most important aspect of an M&A transaction. It is an ongoing process in which you work with the buyer to determine the terms of the deal, the sale price, and other key considerations that will impact both parties. Effective negotiation can make the difference between a successful, profitable sale and one […]

    View Article
  • Conducting Buyer Meetings and Presentations

    Once you’ve identified potential buyers and shared preliminary information about your business, the next step is conducting buyer meetings and presentations. These meetings provide an opportunity to dive deeper into your business’s value proposition, clarify details, and address any concerns that buyers may have. It’s also your chance to establish rapport and ensure the buyer […]

    View Article
  • Marketing Your Business Confidentially

    Marketing your business for sale while maintaining confidentiality is a delicate balancing act. On one hand, you want to reach potential buyers and generate interest; on the other, you need to protect sensitive information to avoid disruptions that could arise among employees, customers, and competitors. If not handled properly, news of a sale can cause […]

    View Article
  • Creating a Business Presentation to Attract Buyers

    When it comes to selling your business, a well-crafted business presentation, often referred to as a Confidential Information Memorandum (CIM), is one of the most important tools you have to attract the right buyers. The CIM serves as the first detailed introduction to your business and must effectively showcase the strengths, financial performance, and growth […]

    View Article
  • Identifying The Right Buyer for Your Business

    Once you understand the different types of buyers, the next step is identifying which specific buyer is best for your business. The right buyer isn’t just someone who can offer a fair price — they should align with your goals, values, and vision for the company’s future. This week, we will explore how to identify, […]

    View Article
  • Understanding Types of Potential Buyers for Your Business

    When it comes to selling your business, understanding the different types of potential buyers is crucial for a successful sale. Each type of buyer brings unique motivations, expectations, and strategies to the table, and knowing who they are can help you tailor your approach to meet their needs. By understanding the characteristics and goals of […]

    View Article
  • 11 Essential Steps to Maximize the Value of Your Business

    If you’re like most business owners we interact with daily, you likely have zero intention of selling your company today; however, a day might come when you identify a catalyst necessitating a sale. If you think there’s even a slight chance you will sell your company in the next five to seven years, there are […]

    View Article
  • Preparing Financial Documents for M&A

    One of the most critical aspects of selling your business is preparing the financial statements and documentation that potential buyers will scrutinize. Organized, accurate financial records are essential for establishing credibility, building trust with buyers, and ensuring a smooth transaction. In this article, we will explore the types of financial documents you need to prepare, […]

    View Article
  • Understanding Business Valuation

    Understanding your business’s value is one of the most critical steps in selling it. A business valuation can set realistic expectations for how much a buyer might be willing to pay for your company and set the stage for negotiations with those parties. In this article, we will explore the different methods of business valuation, […]

    View Article
  • Comparing Financial Audits, Reviews, and Compilations

    When preparing for an M&A transaction, business owners must ensure their financial statements accurately reflect their company’s financial health. This can be achieved through a financial audit, review, or compilation. Each service varies in terms of rigor, cost, and the level of assurance they provide. Understanding the differences can help business owners decide which is […]

    View Article
  • Why Should I Hire An M&A Advisor?

    When we speak with prospective clients, a common refrain is, “Why should I hire someone to sell my company? I know my company better than anyone and can handle the entire process internally. Why should I pay someone to do what I can do myself?” While this is certainly an understandable perspective, it often overlooks […]

    View Article
  • Initial Steps in Preparing to Sell Your Business

    Selling a business is a complex process that requires careful planning and preparation. The initial steps are crucial for setting the foundation of a successful sale. This article discusses the technical steps in preparing your business for sale, including conducting financial audits, getting an initial valuation, addressing operational efficiencies, and performing a legal evaluation. By […]

    View Article
  • Common Motivations for Selling a Business

    Selling a business is a monumental decision driven by many catalysts. Understanding these motivations is crucial as they shape the approach and strategy for the sale. In this article, we will explore the most common reasons business owners decide to sell their businesses, delving into the personal, financial, and market-related factors that influence this significant […]

    View Article
  • Understanding Cash-Free Debt-Free Transactions

    In the world of mergers and acquisitions (M&A), understanding the nuances of a company’s balance sheet is crucial for both buyers and sellers. One common area of confusion is the treatment of cash in these transactions. This article aims to clarify what happens to cash in an M&A transaction. A common misconception during M&A negotiations […]

    View Article
  • Introduction to Selling Your Business: Understanding the Journey

    Selling a business is one of the most significant decisions a business owner can make. It involves careful planning, strategic decision-making, and emotional readiness. This is the first entry in a series that aims to guide business owners through the psychological and technical mechanics of selling a business, ensuring they are well-prepared for every step […]

    View Article
  • Navigating Succession in Family-Owned Businesses: Accounting for the Next Generation’s Interests

    Assuming that a son or daughter will naturally step into the leadership role can be a comforting but potentially misguided notion in family-owned businesses. While the dream of passing the torch to the next generation is a common aspiration, reality often paints a different picture. The children of business owners may develop their own interests, […]

    View Article
  • Common Misconceptions and Assumptions in M&A

    For many business owners, the decision to sell their business marks a significant milestone in their journey. Whether prompted by financial considerations, personal goals, or market dynamics, selling a company can be a complex and emotional process. However, amidst the excitement and anticipation, it is essential to address the common misconceptions that often cloud the […]

    View Article
  • Capital Gains and Your Business

    3/17/2024 Update: Last week, President Joe Biden announced his 2025 budget proposal. The plan calls for an increase in the capital gains tax from 20% to 39.6%, along with a package of other tax increases. While this announcement is not surprising, it highlights the need for business owners considering selling their company within the next five […]

    View Article
  • The After-Tax Value of Your Business Could Drop 25%

    In 2021, President Biden proposed a near doubling of the federal capital gains tax rate from 20% to 39.6%, sending shockwaves through the business community [1]. While President Biden’s plan ultimately was blocked by the slimmest of margins in the Senate, there’s a reasonable risk that a similar or pared-down package of tax hikes will […]

    View Article
  • Not A Process

    Western does not run your business through a “process.” If you want the cookie-cutter approach, you can think of a chicken factory. An egg goes in, and a chicken comes out – there’s a process. The way many businesses are sold is through a broad auction process. This involves taking a company’s most delicate financial […]

    View Article
  • The Strategic Role of Estate Planning in Business Succession

    Estate planning considerations can be a driving force behind business owners’ decisions to sell their company, introducing a complex interplay of financial, personal, and legacy factors. One primary motivation stems from the desire to efficiently transfer wealth to heirs. Business owners often view the sale as an opportunity to liquefy their assets and ensure a […]

    View Article
  • A Brighter Light

    When someone is contemplating selling their company, it’s literally going into the dark night, hoping to find that brighter light. They are looking for a whole host of things, but most people want their lives to be better afterward than before. Business owners have a lot of things that keep them up at night in […]

    View Article